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SMART RECOVERY

SMART RECOVERY


Smart Recovery provides a reliable backup system that prevents downtime and keeps you up and running—all so you can focus on your company and your customers.

NOVEMBER FEATURE OF THE MONTH:

SMART RECOVERY



Smart Choice knows that while a consistent network can build your business up, system downtime can knock it back down. When you use modern communication technology within your company, you provide optimized channels for correspondence and transactions. Unfortunately, problems like harsh weather, technology malfunctions, and provider issues are waiting to compromise your system—and your business. Protective features like Smart Recovery makes sure your systems stay up and your customers stay happy.

Smart Recovery provides your business with automatic attendant features that kick in whenever our system detects downtime to handle your calls. Direct Trunk Overflow (DTO) directs incoming customer phone numbers to an alternate number, even if you’re experiencing downtime. Internal Disaster Recovery (IDR) functions get to work whenever your T1, PRI, POTS, and VoIP lines stop working to let clients reach you through features like call forwarding and voicemail-to-email. There’s no telling when downtime can happen. That’s why our Receptionist service is available 24/7/365.

Smart Recovery lets you do your work without worrying about the kinds of outages that can frustrate you and drive your clients away. There’s also no need to worry about maintenance, setup, or spending, as there’s no added software or hardware to purchase. These features are perfect for any office—even those whose locations are prone to harsh weather.

SmartChoice recognizes that each of our own clients have different needs. That’s why we customize your Smart Recovery features to best suit your business.



FEATURES AND BENEFITS:

  • Auto-Attendant – Create a remote virtual office with a personalized greeting that directs your callers.
  • Toll-Free Number – One TOLL-FREE number gives callers 24 access to all of your extensions and voicemail boxes.
  • “Smart Extensions” – Our Smart Extensions use “Find-Me/Follow-Me” technology and forward incoming calls to up to 3 different numbers, letting you work from your home, office, or wherever you find yourself.
  • Simultaneous and Sequential Ringing – Your “Smart Extensions” calls can ring simultaneously or in the order you decide on.
  • Voicemail to Email – If you can’t take a call, get .wav-file voicemails sent as an attachment to your email.
  • Caller ID – Incoming caller information is displayed right on your screen.
  • No Equipment Cost – There’s no need to purchase new hardware or software.
  • 24/7/365 Non-Stop Service – Our Receptionist feature provides non-stop service and works for you 24 hours a day, 365 days a year for the highest reliability.

SmartChoice continues to introduce innovative new products and services to provide their customers with enhanced support and solutions. Customers who would like access to this feature are encouraged to contact a SmartChoice representative today.

For more information regarding SmartChoice, please visit www.smartchoiceus.com.