SmartTile Platform
Most platforms stop at the alert. SmartTile automates what happens next: it detects the outage, opens the ticket in your ITSM system, gets the carrier case opened by API or by Joey, our AI voice agent, and keeps every note current until the circuit is verified back up.
- 1Validate
- 2Enrich
- 3Engage
- 4Coordinate
- 5Prove
Every outage becomes a closed loop: confirmed, enriched with site and circuit context, ticketed with your ITSM and the carrier, coordinated through dispatch, and closed with ticket IDs, recordings, and SLA evidence.
- Know your network: Every device, site, circuit, and carrier in one view, enriched with the account numbers, circuit IDs, and diagrams your team would otherwise hunt for.
- Protect operations: If Joey can't open a carrier ticket after 10 attempts, our 24/7/365 U.S.-based NOC takes over, so no outage is left waiting.
- Act before disruption: Ten Automate modules work above the tools you already run, from firmware advisories to config and VPN changes.
- Return time to your team: 3.5x more tickets closed and 48% faster resolution across six production environments, with no added headcount.
The foundation of a smarter network
Trusted connectivity for leading industries
Private equity
Streamline connectivity across your portfolio with scalable networks that simplify integration and support rapid growth. By optimizing infrastructure and reducing operating costs, you improve EBITDA faster, expand margins, and create a repeatable playbook that scales from one company to the next—a true portfolio‑wide value‑creation lever, not just another vendor.
Healthcare
Strengthen patient interactions and safeguard critical communications with networks engineered for reliability and HIPAA compliance. Your staff gets the dependable connectivity they need, and patients get a smoother, more secure experience at every touchpoint.
Financial services
Ensure reliable communications across every branch and trading floor with standardized, compliant connectivity—supported by both traditional and cloud‑based ringdown services. Stay fully FINRA compliant and integrate Global Relay SMS conversations directly into Microsoft Teams for seamless, supervised communication.
Luxury retail
Simplify communications across stores, warehouses, and offices so you can scale without added complexity. And as you expand globally, our white‑glove service protects your luxury brand, enables personalization at scale, and ensures PCI‑compliant connectivity to safeguard every cardholder transaction.
Legal
Safeguard client confidentiality and simplify day‑to‑day collaboration with secure, compliant connectivity tailored to the way legal teams work. SmartChoice keeps every office, case team, and remote attorney connected without compromising privacy or performance.
Private equity
Streamline connectivity across your portfolio with scalable networks that simplify integration and support rapid growth. By optimizing infrastructure and reducing operating costs, you improve EBITDA faster, expand margins, and create a repeatable playbook that scales from one company to the next—a true portfolio‑wide value‑creation lever, not just another vendor.
Healthcare
Strengthen patient interactions and safeguard critical communications with networks engineered for reliability and HIPAA compliance. Your staff gets the dependable connectivity they need, and patients get a smoother, more secure experience at every touchpoint.
Financial services
Ensure reliable communications across every branch and trading floor with standardized, compliant connectivity—supported by both traditional and cloud‑based ringdown services. Stay fully FINRA compliant and integrate Global Relay SMS conversations directly into Microsoft Teams for seamless, supervised communication.
Luxury retail
Simplify communications across stores, warehouses, and offices so you can scale without added complexity. And as you expand globally, our white‑glove service protects your luxury brand, enables personalization at scale, and ensures PCI‑compliant connectivity to safeguard every cardholder transaction.
Legal
Safeguard client confidentiality and simplify day‑to‑day collaboration with secure, compliant connectivity tailored to the way legal teams work. SmartChoice keeps every office, case team, and remote attorney connected without compromising privacy or performance.
Insights & trends
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Become a partner
Extend your offering with enterprise-grade voice and connectivity solutions, backed by our 24/7/365 support—based in the U.S.
Connect with us
Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.