One
bill.
call.
provider.

We are a North American technology partner and managed connectivity provider delivering telecom, internet connectivity, network infrastructure, and physical security for multi‑site enterprises that demand reliability at scale.

Trusted by enterprises across North America
Abel Noser Solutions logo and tagline in blue and gray text
ARK Invest company logo in black and white design.
Brunello Cucinelli logo with Solomeo imagery in black and white
Cardinal Health logo with red abstract bird design.
Logo for Carella Byrne Cecchi Brody Agnello PC Law Firm
Luxury Cartier logo in elegant cursive font showcasing brand identity
Green CBRE logo on a transparent background
Yellow Dragados Logo on Black Background
Equitable Holdings logo with abstract figure in blue design
Ferragamo logo in bold black text on a white background
Logo of the Florida Holocaust Museum with an orange flame
Hanky Panky elegant black text design on black background
Blue and white circular logo with a black background
hurley company logo
"Red Jura logo on a black background for coffee machines"
JT Magen logo with a stylized green and gray graphic design
Ladder Capital company logo with blue and black design
Moleskine logo in bold black text on a white background
Person wearing red and black superhero costume with white eyes
Elegant black Piaget logo on white background
Phillips Edison and Company blue logo on black background
Riker Danzig LLP logo with red background and white text
Solaris Health logo with tagline A New Day in Healthcare
TJC logo in blue lettering on a white background
Blue globe icon with black stripes on a dark background.
Spiny sea urchin with colorful shell on ocean floor
Yellow and black real estate company logo design featuring REALTORS
Network Operations Automation

SmartTile Platform

Most platforms stop at the alert. SmartTile automates what happens next: it detects the outage, opens the ticket in your ITSM system, gets the carrier case opened by API or by Joey, our AI voice agent, and keeps every note current until the circuit is verified back up.

After the alert
  1. 1Validate
  2. 2Enrich
  3. 3Engage
  4. 4Coordinate
  5. 5Prove

Every outage becomes a closed loop: confirmed, enriched with site and circuit context, ticketed with your ITSM and the carrier, coordinated through dispatch, and closed with ticket IDs, recordings, and SLA evidence.

  • Know your network: Every device, site, circuit, and carrier in one view, enriched with the account numbers, circuit IDs, and diagrams your team would otherwise hunt for.
  • Protect operations: If Joey can't open a carrier ticket after 10 attempts, our 24/7/365 U.S.-based NOC takes over, so no outage is left waiting.
  • Act before disruption: Ten Automate modules work above the tools you already run, from firmware advisories to config and VPN changes.
  • Return time to your team: 3.5x more tickets closed and 48% faster resolution across six production environments, with no added headcount.
Solutions

The foundation of a smarter network 

Smartphone and headphones on a table with music app open

Voice solutions + Microsoft Teams

Voice, video, chat, and SMS, plus integration with Microsoft Teams via VoIP or PBX.
Learn more
Two people on a bench using technology outdoors in summer

Internet, Wi-Fi, & SD-WAN

Internet coverage across North America with one provider for billing, troubleshooting, and fully managed failover—plus enterprise‑grade Wi‑Fi and SD‑WAN to keep every location connected and resilient.
Learn more
Office desk with phone headset computer and keyboard setup

Advanced contact center

Cloud-native, omni-channel contact center with CRM integration and real-time analytics.
Learn more
Tablet and stylus on a desk beside a laptop with bokeh lights

Network expense management

We audit all network charges and consolidate into one invoice for a simplified solution.
Learn more
Audio cables connected to a professional sound mixer console

Security & low voltage cabling

Monitor every site with AI‑powered security video, intelligent motion detection, card access control, and secure cloud‑based storage—all strengthened through our partnership with Verkada.
Learn more
Team of call center agents working on laptops with headsets

24/7 U.S.-based support

White glove, around-the-clock support and on-site installation across North America.
Learn more

Connected, protected and operating with confidence across your locations

With teams positioned across the country and a 24/7/365 U.S.-based signature service model, we provide the reach of a national provider with the responsiveness of a dedicated partner.

 

Our platforms are built for scalability, redundancy, and centralized management, enabling consistent performance across dozens, hundreds, or thousands of sites.

A white blank image with no visible features or content. Network device service requests before and after optimization A fluffy orange and white cat lounging on a sunny windowsill
icon

Consolidate

Managing multiple vendors is a headache. We simplify everything by handling your telecom, internet, security, and infrastructure under one roof. And when it comes to billing, no more mystery charges hiding in a stack of invoices—everything is consolidated into one bill with clear spend insights and predictable costs.

icon

Standardize

We deliver uniform, pre‑engineered network and infrastructure templates that ensure every site — local or global — meets top‑tier performance, security, and compliance standards. You get predictable pricing, seamless Microsoft Teams integration, and white‑glove installation backed by 24/7/365 U.S.-based support.

icon

Scale

Growth doesn’t have to be disruptive. Our solutions replicate and deploy seamlessly, supporting expansion from 5 to 500 sites with ease. SmartTile provides centralized performance monitoring so IT teams can oversee every location from one dashboard.

What they're saying about us

The choice of industry leaders

“SmartChoice offers a full-service experience that’s extremely responsive and I think what I personally like, too, is there’s never any surprises with the bills. You know, they work with you on the budget and, and there’s no surprises with the bills, and that just helps me do my job.”

Alison Walsh

COO, Riker Danzig

“The entire team from the planning team to the prep and install team, no one could represent SmartChoice better. With every step would come an update. When someone said they would do something, it was done immediately. With the install, the team was absolutely awesome. On top of everything that needed to be done, they made great suggestions, when we hesitated. In summary, I can honestly say that we did really make the smart choice by choosing SmartChoice.”

Jim Haley

IT Operations Manager, uniQure

“Our pursuit of excellence led us to SmartChoice and their innovative solutions. The numbers speak for themselves – downtimes drastically reduced, operational efficiency heightened, and patient interactions seamlessly facilitated. This journey underscores the indispensable role of cutting-edge technology with a holistic approach in modern healthcare communications.” 

Chris Diguette

Chief Information Officer, US Eye

“One big strength of SmartChoice is how they handle their partner and client relationships. Despite having grown over the years, they still maintain a smaller company feel where customers are important, and relationships matter. They also have a strong ability to customize solutions for their clients, which is very valuable. They solve problems efficiently.”

Michael Cafaro

CTO, Ladder Capital

“We experienced zero disruption to our customer contact center while installing and transitioning to our new system. SmartChoice provided the perfect solution to meet our business needs”

Thomas J.

IT and Network Infrastructure Manager

“Our business is not managing a phone system. It is saving lives – and SmartChoice has enabled us to keep our eyes on our mission.”

Robert Parkinson

CFO, Turning Point Inc.

Trusted connectivity for leading industries 

Businessman using a tablet in a modern office setting
Year-to-date margin growth chart with upward trend bars
Operating costs reduced by 15 percent since quarter one
Medical professionals discussing patient care in hospital setting
Phone menu options for appointments prescriptions and billing.
Call status updates with three recent connections displayed
Businesswoman analyzing stock market data on transparent screen
Phone call interface on trading floor with call control icons
Client contact inbox with a pinned message preview visible
Jewelry expert carefully inspecting a delicate gold necklace
New locations added in Denver Beverly Hills and New York 2023
"Fully PCI compliant status achieved at 100 percent"
Female lawyer presenting case in elegant courtroom setting
Call interface with options for ending call and video chat
Current call details showing duration and billing information

Private equity 

Streamline connectivity across your portfolio with scalable networks that simplify integration and support rapid growth. By optimizing infrastructure and reducing operating costs, you improve EBITDA faster, expand margins, and create a repeatable playbook that scales from one company to the next—a true portfolio‑wide value‑creation lever, not just another vendor.

Healthcare

Strengthen patient interactions and safeguard critical communications with networks engineered for reliability and HIPAA compliance. Your staff gets the dependable connectivity they need, and patients get a smoother, more secure experience at every touchpoint.

Financial services

Ensure reliable communications across every branch and trading floor with standardized, compliant connectivity—supported by both traditional and cloud‑based ringdown services. Stay fully FINRA compliant and integrate Global Relay SMS conversations directly into Microsoft Teams for seamless, supervised communication.

Luxury retail

Simplify communications across stores, warehouses, and offices so you can scale without added complexity. And as you expand globally, our white‑glove service protects your luxury brand, enables personalization at scale, and ensures PCI‑compliant connectivity to safeguard every cardholder transaction.

Legal

Safeguard client confidentiality and simplify day‑to‑day collaboration with secure, compliant connectivity tailored to the way legal teams work. SmartChoice keeps every office, case team, and remote attorney connected without compromising privacy or performance.

Businessman using a tablet in a modern office setting
Year-to-date margin growth chart with upward trend bars
Operating costs reduced by 15 percent since quarter one

Private equity 

Streamline connectivity across your portfolio with scalable networks that simplify integration and support rapid growth. By optimizing infrastructure and reducing operating costs, you improve EBITDA faster, expand margins, and create a repeatable playbook that scales from one company to the next—a true portfolio‑wide value‑creation lever, not just another vendor.

Medical professionals discussing patient care in hospital setting
Phone menu options for appointments prescriptions and billing.
Call status updates with three recent connections displayed

Healthcare

Strengthen patient interactions and safeguard critical communications with networks engineered for reliability and HIPAA compliance. Your staff gets the dependable connectivity they need, and patients get a smoother, more secure experience at every touchpoint.

Businesswoman analyzing stock market data on transparent screen
Phone call interface on trading floor with call control icons
Client contact inbox with a pinned message preview visible

Financial services

Ensure reliable communications across every branch and trading floor with standardized, compliant connectivity—supported by both traditional and cloud‑based ringdown services. Stay fully FINRA compliant and integrate Global Relay SMS conversations directly into Microsoft Teams for seamless, supervised communication.

Jewelry expert carefully inspecting a delicate gold necklace
New locations added in Denver Beverly Hills and New York 2023
"Fully PCI compliant status achieved at 100 percent"

Luxury retail

Simplify communications across stores, warehouses, and offices so you can scale without added complexity. And as you expand globally, our white‑glove service protects your luxury brand, enables personalization at scale, and ensures PCI‑compliant connectivity to safeguard every cardholder transaction.

Female lawyer presenting case in elegant courtroom setting
Call interface with options for ending call and video chat
Current call details showing duration and billing information

Legal

Safeguard client confidentiality and simplify day‑to‑day collaboration with secure, compliant connectivity tailored to the way legal teams work. SmartChoice keeps every office, case team, and remote attorney connected without compromising privacy or performance.

Become a partner

Extend your offering with enterprise-grade voice and connectivity solutions, backed by our 24/7/365 support—based in the U.S.

Smiling IT professional in a server room with blue lights Performance chart showing good status over thirty days Performance rating shows excellent with 7.5 percent increase

Connect with us

Book a discovery call to discuss how we can help you consolidate, standardize, and scale your enterprise communication infrastructure.